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CalClick
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Terms of Service

Last updated: 28 August 2026

Welcome to CalClick. These terms are a binding agreement between you and PONPON ("we", "us"). Using the app means you accept them. If you do not accept them, do not use the app.

The Privacy Policy is part of this agreement — it explains what we collect and what happens to it. Where a consent screen inside the app covers a specific action (creating a goal, linking a coach), that screen governs that action; nothing in these terms takes away a right the law does not allow us to limit.

1. Eligibility and age

The service is intended for people aged 18 and over. If you are under 18, your use requires the consent of a parent or guardian. By using the app you confirm that you meet the age requirement, that you are legally capable of entering into this agreement, and that the information you have given us is accurate.

Do not use the app to set targets for, or manage the weight of, another person — including a child — without the professional guidance and consents the law requires.

2. What the service does

CalClick lets you log a meal four ways — photograph it, scan a product's barcode, describe it in words, or enter it by hand — identifies its ingredients using artificial intelligence and product databases, estimates its calories and nutritional values, and keeps a food diary, a daily target and a progress record for you. You can also log workouts and water, record weigh-ins, read steps and energy from Apple's Health app if you allow it, and link a coach who can view your progress.

CalClick is a self-tracking tool: it organises, records and displays information you provide or connect. It does not examine your food, your body or your metabolism.

3. What the service is not — the most important section here

3.1 This is not medical advice

CalClick is not a medical device and does not provide medical, nutritional or any other professional advice. Its content is general information only, and it is no substitute for diagnosis, treatment or advice from a physician, a clinical dietitian or another qualified professional. Nothing in the app is a diagnosis, a prescription, a treatment plan or a personalised nutrition programme.

Consult a professional before changing your diet or your physical activity, and particularly if you are pregnant or breastfeeding, under 18, underweight, managing diabetes, heart disease, kidney disease, an eating disorder or another medical condition, recovering from surgery, or taking medication that interacts with diet. The general service is not tailored to those situations. Do not disregard medical advice, and do not delay seeking it, because of something you read in the app.

Never make a medical decision on the basis of the app — do not stop a medication, change a treatment or postpone seeing a doctor because of a number CalClick showed you. If you feel weak, dizzy or unwell, if your weight changes abnormally, or if eating is becoming a source of distress — stop using the app and speak to a professional. In an emergency, contact emergency services immediately.

If you are struggling with an eating disorder or with suicidal thoughts, please reach out for help. In Israel: ERAN on 1201, SAHAR at sahar.org.il.

3.2 The numbers are estimates

Recognition from a photograph or description, and the nutritional values that follow, are produced automatically by artificial intelligence models and food databases. They may be wrong, incomplete or inaccurate. Portion size, cooking oil, sauces, sugar, preparation method and ingredients hidden from the camera all affect the result, sometimes substantially. The same is true of steps, burned energy and every projection the app draws. It is your responsibility to review each result and correct it before saving or relying on it.

A scanned barcode identifies a product, not the contents of your package. Product data comes from a crowd-sourced database: entries can be missing, out of date, or describe a different version, size or recipe of a similar-looking product. The label on the package is the more authoritative source — compare the name, serving size and values before saving. We are not the manufacturer of any product, and a product appearing in the database is not an endorsement.

3.3 Do not rely on the app for allergens or food safety

Never use CalClick to decide whether a food is safe for you in terms of allergy, intolerance, religious dietary law or any other dietary restriction. The app does not detect allergens, cannot confirm the absence of an ingredient, and cannot tell whether food is fresh or spoiled. A recognition error could be dangerous. Rely on the product label and on whoever prepared the food.

3.4 No outcome is promised

Nothing in the service is a promise of weight loss, muscle gain, a change in body composition, athletic performance or any health outcome. A target date, a projected rate of change and every chart are estimates only. Results depend on many factors outside our control.

4. Targets and safety limits

Your daily calorie target and macro split are derived automatically from your inputs and your settings — not from a personal examination. A wrong input produces a wrong target: you confirm that the details you entered (age, height, weight, activity, goal) are accurate to the best of your knowledge, and that you will correct anything that changes.

The app applies floors, ceilings and warnings to extreme targets. These are a general layer of caution, not a medical check — a target that is not blocked is not thereby endorsed as safe for you. You may not circumvent a safety mechanism, feed the app false data to force a more extreme target, or use the service to pursue starvation, purging or any harmful behaviour.

Short-term weight movement often reflects water, salt, glycogen, hormonal cycles or the hour of the weigh-in. A trend on a chart is not a medical conclusion.

5. Activity, steps and burned calories

Steps, workouts and energy expenditure — whether read from a device or estimated — are approximations, and different devices produce different numbers. Do not eat back "burned" calories automatically, and do not perform unsafe exercise to earn them. The app does not instruct you how to perform any exercise and does not assess your fitness to train; exercise within your ability and with professional guidance where appropriate.

6. The Health app and connected data

Connecting Apple's Health app is optional and controlled by you through iOS permissions, which you can revoke at any time in your device settings. Imported data may be incomplete, duplicated or delayed, and may merge readings from several sources; we apply reasonable consolidation but do not guarantee its completeness. What we read, what we write back and how the data is protected are set out in the Privacy Policy. Revoking a permission stops future reading; it does not by itself delete data already stored in your account.

7. Your account

You are responsible for keeping your sign-in details safe and for everything done through your account. Do not share an account, transfer it, impersonate anyone or create an account for someone else without authority. If you suspect unauthorised access, change your password and contact us immediately; we may suspend an account to protect you, other users or the system.

Signing in with Apple or Google is also subject to their terms; we do not control their availability or their decisions about your identity provider account.

Guest accounts: you may use the app without signing up, but a guest account is tied to one installation and cannot be recovered. Deleting the app or moving to another device destroys your access to it permanently. We cannot restore a guest account and are not liable for data lost this way.

8. Subscriptions, trials and payments

8.1 The plans

Automatic analysis requires a paid subscription. The available plans:

Plan Price Trial
Monthly ₪40.50 per month 3 days
Yearly ₪119.90 per year 3 days

The binding price is the one shown in the App Store or Google Play purchase sheet at the moment of purchase, according to your store and country. The prices above are the Israeli prices as at the date of this document and may change.

8.2 Automatic renewal

Your subscription renews automatically at the end of each period unless you cancel. Payment is charged to your App Store or Google Play account within the 24 hours before the current period ends, at the full plan price.

8.3 Cancelling

  • Cancellation happens in the store, not in the app. On iOS: Settings → your name → Subscriptions. On Android: Google Play → Subscriptions.
  • You must cancel at least 24 hours before the period ends, or it renews.
  • After cancelling, access continues until the end of the period you paid for.
  • Deleting the app or deleting your account does not cancel your subscription.

8.4 Free trials

A free trial, where offered, converts automatically into a paid subscription at its end unless cancelled at least 24 hours beforehand. Trials are limited to one per user and per store account. If you buy a subscription during a trial, the unused part of the trial is forfeited. Trials and introductory offers may be changed or withdrawn for the future at any time.

8.5 Refunds

Payment is collected by Apple or Google, not by us. Refund requests go to them and follow their policies — reportaproblem.apple.com or Google Play support. We cannot issue a refund ourselves. There is no refund for a period already used, except where Israeli consumer law — including the Consumer Protection Law, 5741-1981 — requires otherwise; where the law places a duty directly on us, the stores' policies do not diminish it.

8.6 Price changes

We will give notice before changing the price of an existing subscription, and you will be able to cancel before it takes effect. A price change is never retroactive for a period you already paid for.

9. Acceptable use

You may not use the service to:

  • break the law, or harm, harass, defraud or impersonate anyone;
  • promote an eating disorder, starvation, purging or any harmful practice, or circumvent a safety warning or limit;
  • attempt to break into the service, probe it for vulnerabilities without authorisation, circumvent permissions or technical limits, or access another user's data;
  • reverse engineer, decompile or extract the software or the underlying models beyond what the law permits despite this clause;
  • run automated tools against the service, scrape it or bulk-extract data;
  • upload content that is unlawful, infringing, offensive or sexual, images of another person without their consent, malicious code, or material with no connection to the service;
  • use outputs of the service as the basis for a medical, insurance, employment or similar decision about a person;
  • resell the service, share an account or transfer a subscription; or
  • place unusual load on the infrastructure.

We may rate-limit usage to prevent abuse, and may suspend or terminate use that appears dangerous or in breach — see section 19.

10. Your content

The photographs and data you upload remain yours. You grant us a limited, non-exclusive licence to store, process and display them solely in order to operate the service for you, and to share them with a coach you linked yourself. The licence ends when you delete the content or your account.

We do not sell your content, and we will not use a personal photograph of yours in public material or marketing without a separate, explicit consent. The licence above is the whole of what you grant us — any use beyond operating the service for you is outside it.

You confirm that you have the right to upload everything you upload, and that it does not violate anyone's privacy, intellectual property or other rights. We may remove content that is unlawful, dangerous or unrelated to the service, but we do not undertake to review content in advance.

11. Feedback

If you volunteer feedback, ideas or suggestions, we may use them to improve the service without payment or obligation — this never extends to personal data, which stays governed by the Privacy Policy. Do not send us confidential information of a third party.

12. Sharing with a coach

Linking a coach is your choice, made in a dedicated screen inside the app. An invitation code grants read-only access to your data — exactly which categories, including meal photographs and excluding progress photos, is set out in section 10 of the Privacy Policy. Before linking, satisfy yourself that the person is who you think they are.

  • The code is a single-use key. It can be redeemed once and expires 48 hours after it is created, and until it is used you can cancel it in the app — but within that window, whoever enters it first is the one who gets linked, so give it only directly to the person you mean, never in public. The app shows everyone currently linked — review the list and revoke anyone you do not recognise.
  • You can revoke at any time, effective immediately. Revocation stops all future access through CalClick; it cannot recall what the coach already saw.
  • A coach does not act on our behalf. We are not a party to your relationship with your coach, and we are not responsible for their qualifications, their advice, or what they do with information you chose to reveal to them. A professional dispute between you and a coach is between the two of you — without diminishing our responsibility for the system under our control.

13. If you are a coach

Using CalClick as a coach means you also agree to this:

  • You access only trainees who linked you by their own valid consent, and use their data only to coach them — never for marketing, never shared onward, never sold.
  • You keep trainee data confidential, protect any device it appears on, and do not attempt to view anyone who has not linked you, to circumvent permissions, or to ask a trainee for their password.
  • The advice you give is yours: you are responsible for it, you will not present CalClick's output as a diagnosis or a clinical measurement, you will stay within your training and competence, and you will refer a trainee to an appropriate professional at any sign of risk.
  • You represent that you are entitled to provide the services you offer and that any claim you make about qualifications or experience is true.
  • When a link ends, you stop using that trainee's data and delete any copies you are not legally required to keep. Tell us immediately about any suspected unauthorised access or privacy incident.

We may suspend a coach's access in the event of risk, complaint, breach or legal requirement.

14. Third-party services

The service relies on third-party providers — the Privacy Policy lists them — and on the app stores. Your use of those services is also subject to their own terms, and we are not responsible for their availability or their conduct. A link or an integration is not an endorsement.

15. Intellectual property

The app, its design, its code, its name and its logo belong to us or to our licensors and are protected by intellectual property law. These terms grant you no rights in them beyond a personal, limited, non-transferable and revocable licence to use the app for your own private purposes. Do not copy, distribute, commercialise or remove marks from any part of the service, and do not use the CalClick name without permission. Third-party rights remain with their owners; reports of infringement go to support@calclick.app with enough detail to investigate.

16. Availability and changes to the service

The service is provided as is and as available. We may change, add to, limit or discontinue features, and there may be maintenance windows, faults and regional limitations. If we retire a material feature that a paid subscription depends on, we will give notice in advance and allow cancellation.

You are responsible for your internet connection, a supported device, operating system updates, and for exporting any data you want to keep outside the service.

17. Disclaimer of warranties

To the fullest extent permitted by law, the service is provided without warranty of any kind, express or implied, including any warranty of fitness for a particular purpose, uninterrupted availability, the accuracy of nutritional values, or any outcome whatsoever in weight, health or fitness.

No result is guaranteed to you. Outcomes depend on many factors outside our control.

18. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, consequential or special damages, or for loss of profits, goodwill or data — including damage flowing from unreasonable reliance on an estimate you did not review. Our total liability on any cause of action will not exceed the amount you paid us in the 12 months preceding the event, or ₪400 if you paid nothing, whichever is greater.

This limitation does not apply where the law does not permit it to, including fraud, wilful misconduct, or personal injury caused by our negligence. These allocations of risk reflect the price and the nature of a self-tracking tool; if any limitation is held invalid, it applies to the greatest extent permitted and the rest stand. Nothing in these terms diminishes a consumer right, a privacy right or any remedy the law does not allow to be waived.

19. Indemnity

You will indemnify us for damage we suffer as a result of a third-party claim caused by your deliberate breach of these terms, your unlawful use of the service, or content you uploaded in violation of someone else's rights — provided we notify you of the claim and give you a reasonable opportunity to take part in the defence. The indemnity does not apply to the extent the damage was caused by our own acts. A coach bears the additional responsibility set out in section 13 for their advice and their use of trainee data.

20. Force majeure

We are not in breach for a delay or failure caused by events beyond our reasonable control — war, disaster, a broad infrastructure or provider outage, an extraordinary cyber attack, or an order of a public authority — provided we make reasonable efforts to mitigate and restore. This does not excuse duties of security, notification or refund that the law imposes even during such an event.

21. Termination

You may stop at any time — delete your account and cancel the subscription in the store. We may suspend or close an account that breaches these terms, is used abusively or dangerously, or where the law requires it — in a serious case without prior notice; where reasonable, we will give notice and an opportunity to export your data first. Sections 3, 10, 13, 15, 17, 18, 19 and 25 survive termination, along with anything that by its nature should.

22. Apple and Google

These terms are between you and us alone; Apple and Google are not party to them. They are not responsible for the app, the software, support, or any claim relating to them — including product liability, regulatory and intellectual-property claims — and they are third-party beneficiaries entitled to enforce these terms against you. Any question about the app goes to us, at the address at the end of this document.

If you downloaded the app from Apple's App Store, you also confirm that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties. Use on Google Play is also subject to the Google Play Terms of Service.

23. Changes to these terms

We will update these terms from time to time — because the law, the service or the risks change. A material change will be brought to your attention inside the app at least 7 days in advance, and where the law requires fresh consent we will ask for it. Continuing to use the service after a change takes effect means you accept it; if you do not, stop using the service and cancel your subscription.

24. Talk to us first

Most problems are solved with an email. Before starting any legal proceeding, write to us at support@calclick.app with the details and give us 30 days to respond — except where you need urgent relief. This is a request made in good faith, not a waiver of anyone's rights.

25. Governing law and jurisdiction

These terms are governed by the laws of the State of Israel, and the competent courts in Israel have exclusive jurisdiction. If you are a consumer resident in a country whose law grants you mandatory protection or a different venue, nothing here takes that away from you. These terms contain no arbitration clause and no class-action waiver.

26. General

If any provision is found unenforceable, it is narrowed or severed and the rest remain in force. Failing to enforce a right is not a waiver of it. You may not assign your rights; we may, as part of a merger, acquisition or transfer of the business, subject to the law and to your rights being preserved. Nothing in these terms creates a partnership, agency, employment or fiduciary relationship between you and us — and linking a coach does not make the coach our employee or agent. These terms, the Privacy Policy and the consent screens presented in the app are the entire agreement between you and us. The English text is the binding one; any translation is for convenience.

27. Contact us

support@calclick.app · PONPON